Frequently Asked Questions

Getting Started

Theater Supporters is a modern fundraising platform built specifically for school theater and performing arts programs. We help plays, musicals, and student productions raise more money through student-powered fundraising, digital playbills, online ticketing, merchandise sales, and community sponsorships.
Theater Supporters is designed for theater directors, drama teachers, booster groups, and school administrators, as well as the parents, families, and community members who support school productions.
Theater Supporters works for all types of school-based performing arts programs, including plays, musicals, drama clubs, improv troupes, student-directed productions, and technical theater teams.
Yes. Theater Supporters is part of the Music Supporters platform. While Music Supporters focuses on school music programs, Theater Supporters is purpose-built to support the unique needs of theater and performing arts programs using the same proven fundraising infrastructure.

Fundraising Tools

Each student involved in a production—whether cast or crew—receives a personalized fundraising page. Families enter a list of contacts, and the platform helps share the student’s page so supporters can easily contribute online.
A digital playbill is an interactive online program for your production. It can be accessed via QR code or link and includes cast and crew listings, sponsor recognition, donation links, ticketing access, and merchandise links—all in one place.
Yes. Theater Supporters includes built-in online ticketing. Supporters can purchase tickets online, receive digital tickets instantly, and check in at the door. Ticketing integrates seamlessly with your fundraising tools.
Yes. When licensing allows, Theater Supporters can create a custom merchandise store for your production. Supporters can purchase show-related apparel and items online or directly from the digital playbill.
If your production does not include licensed artwork, we can help create original, production-inspired designs so your program can still offer professional, compliant merchandise for supporters to purchase.
Local businesses and community supporters can sponsor your production and receive recognition inside digital playbills and other promotional materials. Sponsorships are handled online, making it easy for businesses to support your program.

Costs & Setup

There is no upfront cost to get started. Theater Supporters is funded through a small percentage of transactions to cover platform services and secure payment processing. Your program keeps the majority of every contribution, ticket sale, and merchandise purchase.
Simply book a demo or click “Get Started.” Our team will guide you through setup and help launch your theater fundraising tools quickly and smoothly.

Technology & Security

Yes. Theater Supporters uses industry-standard security and payment processing to ensure all transactions and data are protected.
All payments are processed through secure, trusted payment providers. Theater Supporters does not store sensitive payment information.
No. Supporters can donate, buy tickets, or purchase merchandise without creating an account.
Yes. Theater Supporters is fully mobile-friendly and works on phones, tablets, and desktop devices.

Administration & Support

Yes. You can grant access to multiple admins, including directors and booster leaders, to manage campaigns and view results.
Yes. Content, sponsors, playbill details, and other elements can be updated even after your campaign or production is live.
Yes. Theater Supporters provides real-time reporting so you can track donations, ticket sales, merchandise performance, and overall fundraising progress.
Our team supports you throughout setup and execution. We’re here to help ensure your fundraiser and performances are successful.

Still Have Questions?

Theater Supporters is designed to make theater fundraising easier, not harder. If you have questions, reach out. We’ll connect you with someone who’s ready to help.

Let’s make the stage the focus again.

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